Privacy Policy – 92dad Platform

1. Introduction

92dad ("we", "us", "our") is committed to protecting the privacy and personal data of all users who access or use the 92dad platform at https://92dad.net ("Platform"). This Privacy Policy applies to all users of the Platform, including registered account holders, visitors browsing the Platform without an account, and any person who contacts 92dad through our published support channels.

By accessing the Platform or creating a 92dad account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, please do not use the Platform.

This Privacy Policy should be read together with the 92dad Terms & Conditions, which govern the overall relationship between you and 92dad.

2. Data Controller

92dad is the data controller in respect of personal data collected through the Platform. As data controller, 92dad determines the purposes and means by which personal data is processed. For all data protection enquiries, please contact us using the details provided in Section 15 of this Policy.

Pakistani users should note that 92dad operates as an international online gaming platform. Data processing may occur on servers located outside of Pakistan as part of 92dad's international infrastructure. By using the Platform, you consent to such international processing as described further in Section 7.

3. Data We Collect

92dad collects personal data through multiple channels in the course of operating the Platform. The categories of personal data we collect include:

3.1 Registration & Account Data

• Full name and date of birth (for age verification purposes)
• Pakistani mobile number used as your account identifier
• Username and encrypted account password
• Email address (where provided during registration or account updates)
• Residential address and city (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or elsewhere in Pakistan)
• Identity document details (CNIC number or passport number) collected during Know Your Customer (KYC) verification

3.2 Financial Data

• JazzCash or Easypaisa mobile wallet numbers linked to your account
• Bank account details (account title, account number, IBAN) for HBL, UBL, Meezan Bank, Bank Alfalah, or other bank withdrawals
• USDT wallet addresses where applicable
• Transaction history: deposits, withdrawals, bet amounts, winnings, and bonus activity

3.3 Usage & Technical Data

• IP address and approximate geolocation at login
• Device type, operating system, and browser type
• Session duration, pages visited, and features accessed on the Platform
• Game history, betting patterns, and WL Live session data
• Login timestamps and failed login attempt records

3.4 Communications Data

• Support correspondence sent to 92dad via email
• Survey responses and feedback submitted voluntarily
• Records of OTP delivery and two-factor authentication events

4. How We Use Your Data

92dad uses collected personal data for the following purposes:

• Account management: Creating, maintaining, and securing your 92dad account; processing login and OTP authentication; providing access to platform features.
• Age and identity verification: Confirming that all registered users are 18 or older and that account details are accurate, in compliance with our obligations as an 18+ platform.
• Payment processing: Facilitating PKR deposits via JazzCash, Easypaisa, and bank transfers; processing withdrawal requests to your verified payment method.
• Fraud prevention and security: Detecting and investigating fraudulent activity, money laundering, multi-account abuse, and other prohibited conduct as defined in the Terms & Conditions.
• Responsible gaming: Monitoring betting and gaming activity to identify patterns consistent with problem gambling; enforcing deposit limits and self-exclusion requests.
• Legal compliance: Complying with applicable anti-money laundering (AML) and Know Your Customer (KYC) obligations; responding to lawful requests from regulatory or law enforcement authorities.
• Platform improvement: Analysing aggregated, anonymised usage data to improve Platform performance, game selection, and user experience.
• Communications: Sending transactional notifications (deposit confirmations, withdrawal updates, account security alerts) to your registered mobile number or email address.

5. Legal Basis for Processing

92dad processes personal data on the following legal bases:

• Contract performance: Processing necessary to provide the services you have contracted for by registering a 92dad account, including account management, payment processing, and access to betting and gaming products.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and business analytics, where these interests are not overridden by your fundamental rights.
• Legal obligation: Processing required for AML compliance, KYC verification, and cooperation with lawful regulatory or law enforcement requests.
• Consent: Where we rely on consent for any processing activity (such as optional marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

6. Data Sharing

92dad does not sell your personal data to third parties. We share personal data only in the following circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT processing partners receive only the financial data necessary to process your specific transaction.
• Game providers: Software providers (including but not limited to Evolution Gaming, Pragmatic Play, PG Soft, and Spribe) receive session identifiers and bet data necessary to operate their games within the 92dad platform. These providers do not receive your full personal profile.
• Identity verification services: Third-party KYC and age verification service providers may receive identity document data solely for the purpose of completing mandatory verification checks.
• Legal and regulatory authorities: 92dad will disclose personal data to competent authorities where required to do so by applicable law, court order, or lawful regulatory request.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 92dad's business, personal data held by 92dad may be transferred to the acquiring entity, subject to equivalent privacy protections.

7. International Data Transfers

92dad operates internationally and your personal data may be transferred to and processed in countries outside Pakistan. Such transfers may include countries where data protection laws differ from those applicable in Pakistan. Where personal data is transferred internationally, 92dad implements appropriate safeguards to ensure that your data receives an adequate level of protection consistent with this Privacy Policy.

By registering a 92dad account and using the Platform, you explicitly consent to the transfer of your personal data to international servers and infrastructure as described in this section.

8. Data Retention

92dad retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations.

• Active account data is retained for the duration of your account's existence on the Platform.
• Following account closure, 92dad retains transaction records, KYC documentation, and account history for a minimum of five (5) years to comply with AML and financial record-keeping obligations.
• Support communications are retained for three (3) years from the date of the last interaction.
• Technical log data (IP addresses, session logs) is retained for twelve (12) months for security and fraud investigation purposes.

When data is no longer required and retention obligations have been met, 92dad will securely delete or anonymise the relevant personal data.

9. Cookies & Tracking Technologies

The 92dad Platform uses cookies and similar tracking technologies to maintain session state, remember your preferences, and collect anonymised analytics data about how the Platform is used.

• Essential cookies: Required for the Platform to function. These include session cookies that keep you logged into your 92dad account and security cookies that support two-factor authentication and fraud detection.
• Analytics cookies: Anonymised data about page visits, session duration, and game interactions used to improve Platform performance and content.
• Preference cookies: Store your display and language preferences to personalise your experience on return visits.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain Platform features — including the 92dad login session — from functioning correctly.

10. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by 92dad:

• Right of access: You may request a copy of the personal data 92dad holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 92dad's legal retention obligations.
• Right to restrict processing: You may request that 92dad restricts the processing of your data in certain circumstances.
• Right to data portability: You may request that 92dad provides your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact 92dad at the support email address listed in Section 15. 92dad will respond to verified requests within 30 calendar days.

11. Children's Privacy

The 92dad Platform is strictly an 18+ service. We do not knowingly collect personal data from individuals under 18 years of age. Age verification is a mandatory step in the 92dad registration process. If 92dad discovers that personal data has been collected from a person under 18, the relevant account will be immediately suspended, all associated data will be deleted (subject to any legal obligations to retain records of underage access), and the matter will be reported to relevant authorities where required.

If you believe that a person under 18 has registered a 92dad account, please notify us immediately at [email protected].

12. Security Measures

92dad implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption on all pages that transmit personal or financial data
• Encrypted storage of account passwords using industry-standard hashing algorithms
• Two-factor SMS OTP authentication available on all accounts
• Automated fraud detection systems monitoring for unusual login locations and transaction patterns
• Access controls restricting employee access to personal data on a need-to-know basis
• Regular security reviews of Platform infrastructure

While 92dad takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify 92dad immediately if you suspect any unauthorised access to your account.

13. Third-Party Links

The 92dad Platform may contain references to third-party services (such as game providers whose titles are accessible through the Platform). This Privacy Policy applies solely to data processed by 92dad. Third-party services operate under their own privacy policies, and 92dad accepts no responsibility for the data practices of those parties.

14. Changes to This Policy

92dad may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform functionality. Material updates will be communicated to registered users via their account contact details. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Continued use of the Platform following any revision constitutes acceptance of the updated Privacy Policy.

15. Contact Us

For all data protection enquiries, access requests, complaints, or questions about this Privacy Policy, please contact the 92dad team. Our support contact is: [email protected]

Please note: the email address above is displayed as plain text only and is not a clickable link. Copy the address manually into your email client to contact us.